Returns & Exchanges

At Stationers.pk, we strive to ensure your complete satisfaction with every stationery purchase. If you receive a defective or incorrect item, our flexible 7-day return policy allows for a hassle-free exchange or refund process.

Return Process

• 1.
  Initiate a Request

  Contact our customer support team via WhatsApp or email within 7 days of delivery, providing your order number and clear photos of the items you wish to return.

• 2.
  Quality Evaluation

  Our quality assurance team will review your request to ensure the product is in its original packaging, unused, and qualifies for a return based on our eligibility criteria.

• 3.
  Package and Ship

  Once approved, securely pack the stationery items in their original box and ship them back to our designated warehouse address provided by the support agent.

• 4.
  Receive Refund or Exchange

  After we receive and inspect the returned parcel, we will process your exchange or issue a refund to your original payment method or bank account within 3-5 business days.